The New York Care Concierge

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About The New York Care Concierge

Thoughtful, Personalized Care for the Moments That Matter Most

The New York Care Concierge was founded by Tandrie Jones with a simple but powerful belief — that every family deserves access to trusted, attentive, and genuinely personal care. Since 2021, we have been proud to serve families throughout Fairfield County with caregivers who bring both skill and heart to everything they do.
years
30 +

of leadership experience across care, service, and operations

Founder & CEO

Tandrie Jones Founder & CEO

With over three decades of experience across education, healthcare staffing, client services, and business operations, Tandrie has built her career around showing up for people during life’s most meaningful moments. Her belief that care should be both exceptional and deeply personal inspired her to create something intentionally different — a company that feels warm, refined, and rooted in genuine human connection.

The New York Care Concierge was built on a simple but important observation — families often need more than standard care can offer. They need support that is dependable, discreet, and delivered with genuine thoughtfulness. Tandrie set out to create something that brings together exceptional caregivers with compassion, dignity, and careful attention to detail, giving clients and their families the kind of peace of mind that is truly hard to find.

Today, The New York Care Concierge delivers a boutique care experience for families who value professionalism, warmth, and the comfort of consistent, familiar support. From private in-home care and recovery assistance to transportation services and the thoughtfully curated Serenity Collection care packages, every offering is designed with the same guiding principle — exceptional care, delivered with sophistication and genuine heart.

Our Mission

To deliver exceptional, personalized care and concierge-level support that enriches everyday life, honors the dignity of every individual, and brings genuine peace of mind to the clients and families who trust us.

  • Concierge-Level Support
  • Thoughtfully Matched Caregivers
  • Care Built Around Real Life

Our Core Values

Rooted in Trust. Driven by Compassion. Centered Around People.

The New York Care Concierge was founded on a straightforward but deeply held belief — that private care should feel personal, reliable, and genuinely respectful. Every decision we make, from the caregivers we bring on to the way we stay in touch with families, is guided by the values that shape everything we do.

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Personalized Care

Every client and family is unique. We take the time to understand individual routines, preferences, and needs so that the support we provide feels thoughtful and natural from the very start.

Discretion & Trust

Families welcome us into their most personal spaces and significant moments. We honor that privilege with professionalism, genuine respect, and careful, considerate communication.

Genuine Compassion

Care should never feel hurried or impersonal. We show up with patience, warmth, and a presence that helps every client feel truly seen, heard, and supported.